Delaware state social workers have begun providing assistance at libraries in Delaware counties under a pilot program launched by the Department of Health and Social Services and the Delaware Division of Libraries.
Two social workers from DHSS’ Division of Social Services’ Community Partner Support Unit are available once per week for three hours at seven libraries across the state.
Social workers can guide patrons through the state’s online benefits application process, assist individuals in applying for food benefits, help applicants gather necessary documents, connect eligible families and individuals with employment and training resources and connect with other DHSS agencies to answer questions as needed. This on-site assistance is in addition to the help available at the 15 State Service Centers located statewide.
Public libraries are an ideal setting for the delivery of social services. As centers for community engagement and access to technology, people in need of assistance in many cases are already library patrons.
The schedule for social workers in Delaware libraries is:
— North Wilmington Public Library, 3400 N. Market St., 11:30 a.m. to 2:30 p.m. Fridays.
— Wilmington Public Library — Rodney Square, 101 E. 10th St., 9:30 a.m. to 12:30 p.m. Wednesdays.
— Route 9 Library, New Castle, 3022 New Castle Ave., 1 to 4:30 p.m. Tuesdays.
— Dover Public Library, 35 E. Loockerman St., 9 a.m. to noon Wednesdays.
— Seaford Public Library, 600 N. Market St. Extended, 1:30 to 4:30 p.m. Mondays.
— Selbyville Public Library, 11 S. Main St., 10 a.m. to 12:45 p.m. Thursdays.
— Frankford Public Library, 8 Main St., 1:30 to 3:30 p.m. Thursdays.